April 29, 2020
As National Pest Management Month comes to an end, we would like to thank all the hard-working pest management professionals for keeping us safe and healthy.
As the we continue to deal with the fallout of COVID-19, it’s obvious to see how quickly diseases can spread, not only throughout the country, but throughout the world. Think of all the diseases that could’ve been prevented or controlled if we had pest control companies in the medieval times. (Bubonic plague anyone?) From rats, to roaches, to bed bugs, and everything in between, PMP’s have the expertise and experience to deal with all pests to keep our homes safe from potential harm.
Our customers make our homes safe and we enjoy making their lives easier by saving them time and money in the following areas of their business:
Billing and Collections – Billing and collections can be tedious, labor-intensive, and it’s probably safe to say, not how you want to spend the majority of your time. Revenue is the lifeline of your business, so if this process isn’t organized and efficient, then you end up billing customers late or, possibly, missing it all together. This affects all aspects of your business, including your employees. If your customers aren’t paying on-time, then you can’t pay them.
Route Optimization – Route optimization software helps your business run more efficiently by reducing the number of hours it takes to manually plan your technicians’ routes. Today’s sophisticated technology uses complicated algorithms to determine the most efficient way to get from point A to point B. It will help you save money by reducing mileage, reduce human error, and improve customer service.
Customer Service – With today’s social media, word gets around fast if you’re not providing top-notch customer service. Generating reviews is a great way to keep your business visible and helps you standout.
When asked what makes our customers so great, this is what our PestRoutes employees had to say:
“The best part is when you hear the impact our software has on their lives. The increased time with families, the cost savings, the ability to expand and focus efforts elsewhere instead of on rote manual processes.”
— Byron Duncan, Director of Customer Success
“The best part of working with our customers is building impactful relationships and knowing that you are making a difference in someone’s business and in some form, their lives.”
— Ray Honey, Technical Support Manager
“The best part of working with our customers is watching the ‘ah-ha moment’ that happens when the they learn about a new tool that saves them from having to do something manually. From our trigger rules to bulk actions, saving our customers’ energy for the important things in life is very powerful.”
— Eric Molepske, Customer Success Manager
“I love that our customers are our biggest fan while also challenging us to be the best at everything we do. It’s motivating and exciting.”
— Cliff Newby, Director of Strategic Initiatives